Technical Presales Associate at GardaWorld

The Technical Presales Associate plays a key role in supporting both the Technical and Sales divisions by providing consultancy, solution design, and business development for the Integrated Technology Business Unit. This role involves designing and documenting integrated security and engineering solutions, preparing commercial and financial proposals, and collaborating with various departments to ensure solutions meet functional and strategic business objectives.

Responsibilities:

Key responsibilities include developing technical and financial proposals, supporting procurement and tendering processes, conducting security risk assessments, and producing technical documentation such as security strategy reports, network topology designs, and engineering calculations. The role also requires business development support, identifying new leads, and engaging with clients to drive sales and adoption of integrated technology solutions.

Additionally, the Technical Presales Associate ensures compliance with industry regulations, stays updated on emerging technologies, and works closely with senior management to enhance technical capabilities and drive business growth. Strong technical writing skills and the ability to translate complex solutions into clear, actionable designs are essential for success in this position.

Qualifications

• Bachelors Degree in Engineering, Telecommunication, Electrical / Electronics, ICT or similar
• Professional qualification in design technology, engineering, security and risk management or any related field.
• Minimum ten (5) years technical presales experience in the same industry with at least five (3) years' in the infrastructure / facilities security sector at a management level.
• Demonstrable experience of large scale and complex technology security solutions in at least 3 key sectors e.g. Oil & Gas, Hospitality, Large Commercial Buildings, Education Sector, New Builds / Mixed Use Development Projects, Health Care, Mining, Retail & Financial Services.
• Advanced knowledge of MS Word, Excel, MS Project, PowerPoint and Visio.
• In-depth knowledge of the latest physical and electronic security systems including excellent technical / product knowledge of all types of security, fire and BMS systems and solutions such as but not limited to CCTV, IT networking, Access Control, Video Management Systems, Security Command Centers / Remote Monitoring, IVMS / Tracking and Alarms.

Technical Skills:

• Solution Design & Architecture – Ability to design and document integrated security and engineering solutions (e.g., access control, surveillance, intrusion detection, network security).
• Technical Writing – Experience in preparing technical reports, proposals, and documentation (e.g., security strategy reports, network topology designs, engineering calculations).
• Risk Assessment & Compliance – Familiarity with security risk assessments, industry regulations, and compliance standards.
• Procurement & Tendering – Experience in preparing commercial and financial proposals for procurement and tenders.
• Technology Awareness – Strong understanding of emerging security and engineering technologies and their business applications.

Business & Sales Support Skills:

• Business Development – Ability to identify new opportunities, generate leads, and support sales teams in pitching integrated technology solutions.
• Client Engagement – Strong communication skills to engage with clients, understand their needs, and present tailored solutions.
• Cross-Functional Collaboration – Experience working with technical, sales, and senior management teams to develop and refine solutions.

Soft Skills:

• Problem-Solving & Analytical Thinking – Ability to assess technical challenges and develop effective solutions.
• Project Management – Organizational skills to manage multiple proposals, tenders, and client engagements.
• Attention to Detail – Ensuring accuracy in technical documentation, solution designs, and financial proposals.
• Excellent verbal and written communication skills