Voluntary Repatriation & IMO Officer at Danish Refugee Council

Danish Refugee Council (DRC) is an international non-governmental organization that provides assistance and promotes durable solutions for refugees and internally displaced people, based on humanitarian principles and human rights.

The Danish Refugee Council is a humanitarian actor in Tanzania. Since 2015, as part of the Burundian Refugee Response in Tanzania, DRC has worked in the sectors of camp management, Community-Based Protection, Livelihoods, Protection, WASH, General Food Distributions, and Shelter/ small infrastructure in Nduta camp.

Starting from January 2020, DRC has been implementing Camp management, Community-Based Protection, and Livelihoods projects in the Nyarugusu refugee camp. Since January 2023, DRC has been implementing an Energy and Environment Project in the refugee and host communities of Nduta and Nyarugusu refugee camps.

Overall purpose of the role

Voluntary Repatriation and IMO Officer, under the management and supervision of a Camp Management Team Leader and in close collaboration with the M&E department will lead the data collection and data base management for data and information gathered from DRC’s CCCM program in Nyarugusu camp and NMC transit center, also, he/she will be responsible for direct implementation of voluntary repatriation activities in the Nyarugusu camp.

Tasks and responsibilities of the position

• Supervise refugee incentive workers
• Monitor and support the coordination of services and Management in the camp like Wet feeding, hot meal for detainees at Police custody, managed departure center, and support voluntary repatriation activities.
• Identify gaps in service provision to refugees in the departure center and reception centers, proactively referring issues to relevant forums
• Oversee and ensure that wet feeding provided to PWS at reception center in an accessible and accountable manner
• Work in close collaboration with refugee stakeholders (Community Leaders, Elders, Representative Committees…) to ensure a wide acceptance of camp management activities in particular and facilitate dispute resolutions regarding the provision of humanitarian services in general
• Work in close collaboration with refugee stakeholders, and ensure community participation and mobilization in camp management
• Ensure diversity and inclusion and ensured that protection considerations are mainstreamed across all sectors
• Receive and handle complaints and feedback from beneficiaries at the reception centers and refer to relevant actors
• Ensure Camp management implementation is compliant with the Core Humanitarian Standards (CHS) and the DRC Code of Conduct (CoC)
• Ensure daily, weekly, and monthly data collection regarding the activities implemented
• Need assessments for new or follow-up programming
• Baseline assessments
• Regular program monitoring
• Final evaluations
• Household surveys (sample comprehensive)
• Key informant interview
• Enter data provided into the appropriate software
• In collaboration with M&E department help creating new templates for data collection or improving existing one when needed
• Provide technical support in database design to the team
• Analyze data for trends and share with DRC CCCM program Team Leader, DRC M&E team leader and DRC grants
• Make recommendations based on research findings, in collaboration with program staff
• Help assessing whether programs are reaching their targets and inform appropriate program staff when targets are not being met
• Final evaluation and midterm evaluation report
• Write reports as required by Team Leader
• Ensure daily verbal feedback on urgent issues reported
• Participate in camp coordination meetings as well as meetings with refugee leadership committees
• Any other duties to support camp management activities assigned by Manager/Team Leader

Requirements

• At least 3-4 years of work experience in humanitarian displacement situation and CCCM& Volrep activities.
• Demonstrated previous experience working with refugees or other vulnerable populations
• Excellent interpersonal and problem-solving skills, creativity and flexibility
• Flexibility in working hours when needed
• Excellent Communication skills
• Proven computer literacy skills (Microsoft Word and Excel
• Comfortable in a multi-cultural environment, flexible and able to handle pressure well ability to engage with community members in an open manner, maintain confidentiality and respect
• Ability to communicate and write reports in English
• Language ability in Kiswahili, kibembe, Kiha and Kirundi are considered and as added advantage

Education: (include certificates, licenses etc.)

• University Degree in areas relevant to Community Organization, Humanitarian Work, Humanitarian Protection
• Experience in Camp Coordination and Camp Management work for 4 years.
• Languages: (indicate fluency level)
• English – Fluent, including technical level
• Kirundi & Kibembe– Basic Information

INFROMATION

• Reporting to: CCCM Team Leader
• Technical Line Manager:Area Manager
• Direct report: N/A
• Unit/department: Camp Management
• Location: Nyarugusu
• Key stakeholders: (internal and external)
• Key stakeholders: (internal and external)
• UNHCR
• Target Refugee and Host Communities

MoHA

All DRC roles require the post-holder to master DRC’s core competencies:

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You act in line with our vision and values.

Providing equal opportunities We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment without attention to race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, marital status, or any other factor. At DRC we celebrate diversity and appreciate our employees for the people they are and their unique skills, backgrounds, and perspectives. We encourage all interested candidates to apply.

DRC strives to attract, motivate and retain qualified national staff within its programs. As such, we strongly encourage national and diaspora candidates to apply for this position. However, candidates should take into consideration that DRC cannot employ, under an international contract, a national of the country in which he or she will be working (in this case, the United Republic of Tanzania)

Promoting high standards : DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

Application and CV

Only motivated applications that address the stipulated duties and meet the required qualifications, sent together with a CV, will be considered. DRC only accepts applications sent via our online-application form on www.drc.ngo under JOB.