Operation Manager at Altezza Travelling Tanzania

This is a full-time on-site role for an Operation Manager, located in Moshi. The Operation Manager will be responsible for overseeing daily operations, managing logistics, ensuring compliance with safety standards, and coordinating with various departments. Day-to-day tasks include supervising team members, optimizing operational processes, analyzing operational data, and facilitating efficient communication across teams.

Key Responsibilities:

• Collaborate with other departments to enhance service delivery and client satisfaction.
• Manage and coordinate all aspects of tourism operations, ensuring smooth and efficient processes.
• Manage and oversee all activities related to reservations, ensuring all bookings are handled efficiently and accurately.
• Work closely with other departments, such as sales, marketing, and operations, to ensure smooth coordination and communication.
• Oversee the transfer operations, ensuring timely and effective transportation arrangements for clients.

Qualifications:

• Proven experience in a similar role within the travel or hospitality industry.
• Hold a Bachelor’s degree in any related field
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Exceptional communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays, as needed.
• Proficient in relevant software and technology tools.