F&B Manager at Attitude Hotels Tanzania

We are moving to Zanzibar in 2025! Attitude is opening its first high end hotel villas in Matemwe, which will be an adults-only hotel with 74 villas, two restaurants and two bars.  We are looking for a F&B Manager who cares about people, the community and sustainability! We are a B Corp company and Great Place to Work certified since 2017 and we want you to instil our commitments, company DNA and sense of fun on a ‘glocal’ level. Of course, it is also about creating a customer experience that stands out!

MAIN DUTIES & RESPONSIBILITIES

1. Strategic Goals for the F&B Manager:

• Be an example and ambassador of Attitude DNA all the time: Adapt Attitude’s core values and best practices to fit the Zanzibar local culture, ensuring alignment with the company's purpose.to achieve and maintain Family Member and Guest satisfaction all the time.
• Integrate Business Strategies and Attitude Best Practices: Develop and align business strategies that focus on Attitude's three main pillars—People First, Local All The Way, and The Environment, incorporating these principles into best management practices to drive sustainable long-term success.
• Company Culture & Employee Engagement: Maintain and reinforce company culture in daily operations, creating a positive, engaging experience for both employees and customers. Ensure legal compliance.
• Transparent Communication: Foster open, transparent communication with all Family Members to build trust, improve engagement, and enhance teamwork.
• Leadership & People Management: Promote a culture of proximity with employees, create and maintain a great place to work culture, ensuring employees are physically, emotionally and psychologically safe in their work environment.
• Cost Efficiency: Ensure the execution of strategic business plan that defines operational goals, and profitability objectives.
• Cross-Departmental Collaboration: Foster a culture of transversality by promoting cross-departmental collaboration and communication to achieve common goals.

2. Operational/Technical Responsibilities:

• Oversee all aspects of food and beverage operations across the property, including in-villa dining, restaurant service, bar and lounge, events, and bespoke guest experiences.
• Collaborate closely with the Executive Chef to develop and evolve seasonal menus that highlight local ingredients and international flair.
• Lead and train a small, elite team to deliver highly personalized and intuitive service with elegance and discretion.
• Maintain exceptional standards in presentation, service flow, cleanliness, and ambiance across all F&B outlets.
• Handle all guest interactions with grace and professionalism, ensuring each experience feels seamless, private, and memorable.
• Monitor inventory, manage supplier relationships, and ensure cost control and product quality at the highest standard.
• Partner with guest services and concierge teams to coordinate unique dining moments, including private dinners, celebrations, and immersive culinary experiences.
• Ensure full compliance with hygiene, safety, and licensing requirements.
• Reporting to the Executive Assistant Manager, timely submission of reports to Head Office (Mauritius), and ensuring transparency and accountability as and when required,

YOUR QUALITIES:

• Degree or Diploma in Hospitality Management or related field preferred.
• Minimum 5 years in a leadership role within a villa hotel.
• Ability to embody and instil Attitude’s DNA and culture within the hotel.
• Deep knowledge of food, and hospitality trends, with a genuine love for creating elevated guest experiences.
• Excellent communication skills: Clear, professional verbal and written skills and fluency in English and French. A third language would be a definite advantage.
• An understanding of the African culture will be a definite advantage.
• Outstanding interpersonal skills
• Ability to compete in a fast-paced, dynamic and guest centric environment
• Outstanding customer service skills in handling customer queries and resolving issues.

Ready to take the leap?

Please fill in form below and upload your CV.

Deadline for application - 30 April 2025

We Believe in equal opportunities

We celebrate diversity and champion equality and inclusion, encouraging people from all ethnicities, genders, sexual orientations and ages to apply. This unity is key to our work culture. We want to set every Family Member up for success, so if you need anything to perform to your best or make work arrangements more comfortable, we will do our best to accommodate you.