Entertainment Manager at Attitude Hotels Tanzania

We are looking for an Entertainment Manager who cares about people, the community and sustainability! We are a B Corp company and Great Place to Work certified since 2017 and we want you to instil our commitments, company DNA and sense of fun on a ‘glocal’ level. Of course, it is also about creating a customer experience that stands out!

MAIN DUTIES & RESPONSIBILITIES

Strategic Goals for the Entertainment Manager:

• Be an example and ambassador of Attitude DNA all the time: Adapt Attitude’s core values and best practices to fit the Zanzibar local culture, ensuring alignment with the company's purpose.to achieve and maintain Family Member and Guest satisfaction all the time.
• Integrate Business Strategies and Attitude Best Practices: Develop and align business strategies that focus on Attitude's three main pillars—People First, Local All The Way, and The Environment, incorporating these principles into best management practices to drive sustainable long-term success.
• Company Culture & Employee Engagement: Maintain and reinforce company culture in daily operations, creating a positive, engaging experience for both employees and customers. Ensure legal compliance.
• Transparent Communication: Foster open, transparent communication with all Family Members to build trust, improve engagement, and enhance teamwork.
• Leadership & People Management: Promote a culture of proximity with employees, create and maintain a great place to work culture, ensuring employees are physically, emotionally and psychologically safe in their work environment.
• Cost Efficiency: Ensure the execution of strategic business plan that defines operational goals, and profitability objectives.
• Cross-Departmental Collaboration: Foster a culture of transversality by promoting cross-departmental collaboration and communication to achieve common goals.

Operational/Technical Responsibilities:

• Develop, plan, and execute a diverse entertainment program, including live performances, beach events, themed evenings, and cultural experiences.
• Coordinate with local artists, musicians, and performers to create authentic and engaging guest activities.
• Manage daily recreational schedules including wellness sessions (yoga, fitness), and excursions.
• Ensure high levels of guest satisfaction through thoughtful planning and responsive adjustments to the entertainment lineup.
• Collaborate with other departments to deliver seamless experiences.
• Monitor and manage the entertainment budget, contracts, and equipment.
• Stay current with trends in hospitality and guest engagement to bring fresh ideas to the property.
• Train and lead a small team of activity staff and/or freelance talent.
• Reporting to the Executive Assistant Manager, timely submission of reports to Head Office (Mauritius), and ensuring transparency and accountability as and when required.   

YOUR QUALITIES:

• Diploma in Hospitality Management
• Minimum of 3 years proven experience in hospitality, event planning, or entertainment management
• Ability to embody and instil Attitude’s DNA and culture within the hotel.
• Strong interpersonal and communication skills, with an enthusiastic and outgoing personality.
• Excellent communication skills: Clear, professional verbal and written skills and fluency in English and French. A third language would be a definite advantage.
• An understanding of the African culture will be a definite advantage.
• Ability to compete in a fast-paced, dynamic and guest centric environment
• Outstanding customer service skills in handling customer queries and resolving issues.

Ready to take the leap?

Please fill in form below and upload your CV.

Deadline for application - 30 April 2025

We Believe in equal opportunities

We celebrate diversity and champion equality and inclusion, encouraging people from all ethnicities, genders, sexual orientations and ages to apply. This unity is key to our work culture. We want to set every Family Member up for success, so if you need anything to perform to your best or make work arrangements more comfortable, we will do our best to accommodate you.