Automation Engineer at Dimension Data

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Automation Engineer is a seasoned subject matter expert, responsible for researching, developing, designing, and building automated systems and/or applications that are implemented to perform a variety of tasks reducing the need for human intervention in order to maximize efficiency.

What You'll Be Doing

Key Responsibilities:

• Work with clients, users and stakeholders to document business processes and requirements and discover opportunities for to solve problems through technological advancements.
• Generates a strong pipeline of automation opportunities including business case and assesses them objectively to find the right candidate process.
• Translates business processes and requirements into implementable design using creative and innovative approaches to building robust solutions that facilitate automation of identified processes.
• Prepares and avails all documentation following successful opportunity assessment.
• Works on custom automation solutions to support client requirements.
• Implements project management framework and methodology for automation Implementation.
• Supports project managers in a pro-active manner to deliver project tasks on time in a high quality.
• Helps client teams to manage change management and communication, interact with business teams and other stakeholders.
• Implements automated system and / or application improvements with measurable results in revenue, and / or quality.
• Programs, configures, and integrates new technology into an existing system and / or application.
• Provides technical direction and support/training to more junior engineers.
• Assists in planning, organizing, monitoring, and oversight of all phases of test automation.
• Prepares technical Advice on current platform, technology adoption and technology roadmap to clients.
• Develops and documents process for client automation and development projects.
• Provides ongoing maintenance of deployed solutions including responding to escalated service desk tickets, troubleshooting, and debugging any issues with deployed solutions.
• Actively participates in design and code reviews from functional teams.
• Actively works with external clients to optimize the automation performance to deliver contracted KPIs.
• Assists in scheduling and defining resource needs for testing.
• Builds proof of concept examples and maintains sample solutuins for training purposes.
• Leads the auditing of all current lab processes to identify opportunities for further automation.
• Develops and executes performance test scripts specific to business requirements.
• Takes lead in developing resilient continuous integration and delivery of automation pipelines.
• Performs/leads test execution for both project and support related activities.
• Explores and implements new ways to automate systems and / or applications.
• Performs any other related task as required.
  

Knowledge and Attributes:

• Seasoned proficiency in maintaining automation systems and / or applications.
• Seasoned understanding of computer programming and software development.
• Ability to troubleshoot technology and perform complex system tests.
• Strong problem-solving skills.
• Excellent organizational skills and attention to detail.
• Creative thinking skills.
• Excellent verbal and written communication skills.
• Strong analytical skills.
• Ability to keep up with the latest technologies.
• A desire to continually upgrade technical knowledge.
  

Academic Qualifications and Certifications:

• Bachelor's degree in computer science, computer engineering, information technology, or relevant field.
• Programming/scripting languages such as Python, Java, or C# preferred.
• Microsoft Certified: Power Automate RPA Developer Associate (essential).
• Microsoft Certified Power Platform App Maker Associate (essential).
• Microsoft Power Platform Functional Consultant Associate (essential).
• Microsoft Certified Power BI Data Analyst Associate (desirable)
• Microsoft 365 Certified Fundamentals (desirable).
  

Required Experience:

• 3 to 5+ years of experience designing, executing, and supporting automation solutions.
• Experience with one or more cloud service providers. Microsoft is preferred.
• Seasoned experience with app development, robotics, AI and machine learning.
• Seasoned understanding of software development lifecycle (SDLC) processes and methodologies.
• Seasoned project management experience.
• Seasoned knowledge of continuous integration and deployment (CI/CD) concepts and tools such as Jenkins, GitLab CI/CD, or Azure DevOps.
  

Workplace type:

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.