Relationship Officer at Platinum Credit

Platinum Credit Limited is a credit only Micro-Finance Company licensed in Tanzania under the Company’s Act

Basic Job Functions

• Ensure that the portfolio is performing within the company acceptable limits
• Ensure conversions of pre-banking, demand and repossession buckets are within company acceptable limits.
• Ensure retention of customers
• Address customer concerns/complaints
• Provide support to all other functions of the department and company
• Provide support to all other functions of the department and company
• Ensure all new customers are on-boarded successfully within 3 days of allocation
• Ensure settlements are done timely and according to the company policies
• Ensure constant and frequent communication with clients providing complete, concise account information and guidance
• Prepare weekly portfolio performance reports
• Daily conversion reports
• Report on key findings, issues and concerns that arise

Job Qualification & Experience

• Diploma in Business Administration or any Business related field
• At least 2 years’ experience in sales and marketing
• Proficiency in computer applications.

Additional attributes

• Good communication skills
• Excellent in computations
• Literacy in Microsoft office applications
• Good time management skills