Customer Experience Experience (CEE) at Absa Bank

Job Role Insights

  • Date posted

    2025-03-21

  • Closing date

    2025-03-25

  • Hiring location

    Dar es Salaam

  • Career level

    Middle

  • Qualification

    Certificate

  • Experience

    2 Years 3 Years

  • Quantity

    1 person

  • Gender

    both

Job Description

To drive and deliver exceptional operations business performance, through the provision of efficient business management, powerful leadership, team development and achievement of operational rigour excellence in branches with up to 25 staff members or branches with single customer categories.

  • To ensure robustness of controls in branches by performing controls activities as required
  • To provide branch Customer Service and resolve customer complaints

Job Description

No role profile available as this role has no assigned corporate grade: This role should not be used to create new positions. Where this role is being used for an existing position, please contact the People Function to update records.

Education

Higher Certificates and Advanced National (Vocational) Certificates: Business, Commerce and Management Studies (Required)

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