2 Jobs Opportunity at Wananchi Group

Wananchi Group (SimbaNET; ZUKU Cables; ZUKU pay TV) a Regional Company which provides Internet, Data, Broadcasting and Multimedia Communication Solutions.

COUNTRY FINANCE MANAGER - 1 Position

Job Profile:

Handling Tanzania Group Financials; Accounts; Audits & Tax Matters and produce regular reports in accordance with the Business requirements, The Country Finance Manager will be reporting to the Country Manager (Administratively) and Group CFO (Functionally).

Qualifications:

• Degree/Masters in Finance or Accounts or other related field with CPA and more than
• 10 years of experience with at least 5 in senior Finance position and experience of working in Multi Companies.

FIELD RETENTION TEAM LEADER – FIBER - 1 Position

Job Profile:

We are looking for Field Retention Tear Leader-Fiber, Who will work independently to provide professional and focused customer service both internally and externally, He/She will be reporting to Customer Experience Manager-Fiber

KEY ROLES

• Ensuring the Executives under Manager’s responsibility are present as per assigned location.
• Resolve service issues & account queries on site; or escalate to relevant team for resolution within 2hrs
• Submit weekly & monthly performance reports including VOC, market intelligent and initiatives for improvement, to Country Manager & CE Director

QUALIFICATIONS

• Diploma or Bachelors’ Degree in: Business administration, CT and Public relations
  CS certification
• Experience in retention/Churn team in Telecom/lCT Customer Life cycle management
• Effective verbal communication skills including grammar and tone
• Customer Life cycle management