Overview
FastHub Solutions Limited is a Tanzanian-based company specializing in financial technology (fintech) and telecommunications services. Established in 2016 and headquartered in Dar es Salaam, the company focuses on simplifying telecommunications and mobile payment services by offering end-to-end transactional and solution-based products to various enterprises.
Core Services
FastHub provides a range of services designed to leverage both feature and smartphones, including:
- Mobile Money Payments: Facilitating secure electronic transactions linked to mobile phone numbers, compatible with services like M-Pesa, Tigo Pesa, Airtel Money, and HaloPesa.
- Bulk SMS & Messaging Gateways: Offering Bulk SMS services through SMPP and HTTP APIs, enabling clients to operate various SMS applications via a portal or API.
- USSD & SMS Shortcodes: Providing five-digit codes (e.g., 12345#) to initiate USSD sessions or SMS interactions, facilitating quick access to company information.
- Call Center Solutions: Managing both outbound and inbound call routing services to handle customer interactions efficiently.
- Interactive Voice Response (IVR): Automating customer interactions by allowing callers to navigate services using touch-tone digits.
- WhatsApp Business API: Enabling businesses to communicate with customers by sending notifications and updates through WhatsApp.
- Mobile Surveys: Conducting simple questionnaires via SMS and USSD tools to collect real-time structured feedback from users.
- Value-Added Services (VAS) Aggregation: Providing a reliable concentration point for consuming end-to-end VAS from operators.
Industry Reach
FastHub serves clients across various sectors, including banking, education, insurance, government agencies, fast-moving consumer goods (FMCGs), non-governmental organizations (NGOs), hospitality, and small to medium-sized enterprises (SMEs).