William Mshana

TSN 2023-08-02 - 2024-04-19 Managed and maintained server hardware and software, ensuring optimal performance and availability. • Configured and monitored network infrastructure, including routers, switches, and firewalls, to ensure smooth operation and security. • Implemented and enforced security policies and procedures to protect against cyber threats and vulnerabilities. • Created and managed user accounts, permissions, and access levels, ensuring proper authentication and authorization. • Implemented backup solutions and disaster recovery plans to safeguard data and ensure business continuity. • Provided technical support and troubleshooting assistance to end-users, resolving hardware and software issues promptly