Sillas Ndaro

About me

1. Supervise and coordinate the activities of the food and beverage team to ensure smooth and efficient operations.
2. Train, mentor, and provide ongoing support to staff members to maintain high standards of service and professionalism.
3. Monitor inventory levels, order supplies, and manage stock rotation to minimize waste and optimize cost efficiency.
4. Maintain cleanliness and organization in all food and beverage service areas, including dining rooms, kitchens, and storage areas.
5. Oversee the preparation and presentation of food and beverages to ensure adherence to quality and safety standards.
6. Handle customer inquiries, feedback, and complaints promptly and professionally, striving to resolve issues and enhance customer satisfaction.
7. Implement and enforce health and safety regulations, including food hygiene practices and proper handling of equipment and hazardous materials.
8. Collaborate with the management team to develop and implement strategies for improving operational efficiency, revenue growth, and customer retention.
9. Conduct regular performance evaluations and provide constructive feedback to team members to support their professional development and growth.
10. Stay informed about industry trends, new products, and best practices to continually enhance the food and beverage offerings and service delivery.