About me

A results-oriented professional with extensive experience in customer relations, loan processing, and marketing. Demonstrated expertise in providing exceptional customer service, efficiently resolving technical faults, and handling customer care issues. Skilled in financial analysis, loan approval, and documentation compilation, ensuring compliance with regulatory requirements and lending policies. Proven track record of improving customer satisfaction, implementing process enhancements, and effectively managing diverse loan portfolios. Adept at developing and implementing marketing strategies to boost sales and profitability, maintain brand value, and identify prospective customers. Possesses strong communication, problem-solving, and team collaboration abilities, with a commitment to delivering high-quality service and achieving organizational goals.

Work Experience

DISTRICT CUSTOMER RELATION OFFICER
TANESCO 2019-09-01 - 2023-08-30
SALES EXECUTIVE
THE COPY CAT TANZANIA LTD 2018-08-01 - 2019-08-30
MARKETING & LOAN OFFICER
AKIBA COMMERCIAL PLC 2015-01-02 - 2018-05-25

Education

bachelor degree in marketing
bachelor degree 2010-11-01 - 2013-11-29
MAJENGO SECONDARY
ACSEE 2008-10-02 - 2010-02-14
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