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Sillas Ndaro
About me
- Supervise and coordinate the activities of the food and beverage team to ensure smooth and efficient operations.
- Train, mentor, and provide ongoing support to staff members to maintain high standards of service and professionalism.
- Monitor inventory levels, order supplies, and manage stock rotation to minimize waste and optimize cost efficiency.
- Maintain cleanliness and organization in all food and beverage service areas, including dining rooms, kitchens, and storage areas.
- Oversee the preparation and presentation of food and beverages to ensure adherence to quality and safety standards.
- Handle customer inquiries, feedback, and complaints promptly and professionally, striving to resolve issues and enhance customer satisfaction.
- Implement and enforce health and safety regulations, including food hygiene practices and proper handling of equipment and hazardous materials.
- Collaborate with the management team to develop and implement strategies for improving operational efficiency, revenue growth, and customer retention.
- Conduct regular performance evaluations and provide constructive feedback to team members to support their professional development and growth.
- Stay informed about industry trends, new products, and best practices to continually enhance the food and beverage offerings and service delivery.